Companies like Apple and Starbucks prove a great experience will keep customers coming back, even at premium prices. How do you develop employees who create the experience your customers expect?

iCIMS has compiled 13 HR Tips in order to help you guarantee that every aspect of your recruitment program is at its best, from sourcing to onboarding.

As you read through the list, you'll gain a better understanding of where you currently excel, and learn some helpful tips to implement in the areas where your processes may be lacking. Download this educational document now to get a jump-start on updating your recruitment goals.

Read all the tips now!

Why does critical thinking correlate to successful job performance, enhanced problem solving, and so many other skills? Read our complimentary e-book Think About It! and learn how improved critical thinking drives better performance, how to add critical thinking to your leadership development and high-potential programs, and 50 ideas for improving your thinking now.

While consolidation can sometimes be a good thing, recruiters should look closely before buying into big corporate HR bundles. Recruiting tasks can be extremely specific in nature. Not all companies are alike. Job requisitions are often widely varied.

In this installment of the Authentic Leadership Series, we explore the value of self-awareness as an essential leadership component for transformation either as an individual leader or for an organization. Licensed clinical psychologist and Potential Selves President Dr. David Yudis recently shared insights he honed while also leading as vice president of global learning and enterprise executive development at The Walt Disney Co.

Written by training industry legend Vic Melfa, this white paper is a must-read for executives and managers in charge of employee or customer training.

HR execs are not finding their budgets rising at the same levels as their workforce requirements. By 2020, the global labor market faces a shortage of 38-40 million college educated workers and 45 million secondary educated workers.

The face of corporate learning has changed. It is no longer possible to develop your human capital with a single approach.

The USO is a nonprofit, congressionally chartered, private organization that supports America's troops and their families around the world.

Talent leaders can earn that coveted seat at the table by adding teeth to executive-level succession planning.

New tools and a shift in what candidates value have led to a revolution in recruiting, but it’s still about building relationships in the end.

Learning organizations are moving from pushing learning to employees to helping workers find answers by leveraging mobile, video on-demand and other forms of just-in-time learning.

5 Mega Trends Driving SaaS Adoption

Does your organization have the tools needed to stay ahead of the changing business environment in 2013?

Training that is traditionally done in-person can effectively be transitioned to a virtual environment, often with better results.

Most organizations look forward to a learning technology transition with a mixture of dread and optimism.

Leadership Lessons From the Eye of the Storm

Saba has created a comprehensive request for proposal (RFP) template to help you evaluate learning management systems and greatly simplify creating your next RFP.

Talent leaders have to break down silos, collaborate and align employee development activities to maximize resources and deliver improved performance.

Modern leadership is rooted in skills such as self-awareness, emotional intelligence, wisdom, influence and authenticity. Can these soft skills be taught?

Performance is still a primary factor in measuring potential, but personality and behavioral data are becoming important metrics.

How is learning perceived by your company’s executive leadership and how do you measure its impact on the business?

Performance management could use a back-to-basics approach. Pairing a coaching and development model with a social platform can help.

New technology is empowering employees more than ever to control their own learning and development.

As every business leader knows, there are always gaps between your strategic goals and your workforce capabilities.

As recruitment, on-boarding and development head to the cloud and mobile devices put sophisticated tools into everyone’s hands, HR leaders are discovering that technology savvy and analytical skills are key to effective talent management.

Empirical research, theory and the proven practices of organizations with well-defined diversity initiatives can reap the benefits of a diverse workforce.

On-boarding programs are designed to prepare an incoming workforce to be productive quickly. There are also long-term benefits for employee retention and leadership development.

Employee education has been a staple at IBM since 1916. According to company lore, that's when IBM's founder, Thomas Watson Sr., funded the firm's first training class - even though he needed bank loans to cover payroll.

Recognition works. But how do you pitch it to your senior managers? Speak their language by talking about the cold, hard numbers. Show them the link between recognition and quantifiable business records.